Devon Hillard’s Digital Sanctuary

  • Montreal Motorcycle Road Trip

    This past weekend Christian and I rode our Ducati Multistradas up to Montreal. We took the long road up, driving West on route 2, connected on to route 116 (which was great) and then rode North on Vermont route 100 from the Massachusetts border up to 108 to St. Albans. Route 100 has got to…

  • ATG CSC Usability

    note: this is post four in my ATG CSC and why I hate it series: ATG CSC has a new UI While the old Commerce Assist UI was pretty bare-bones, pretty simple, and not super “smart” it generally worked. It was pretty easy to figure out how to do what you wanted to do, and get…

  • ATG CSC UI Customization

    note: this is post three in my ATG CSC and why I hate it series: UI Modification Mostly customers using ATG CSC will want to make at least minor UI customizations. This could include providing information to CSRs about alternate payment types (PayPal, BillMeLater, Gift Cards), displaying customer loyalty program status, or more involved changes…

  • ATG CSC Search Issues

    note: this is post two in my ATG CSC and why I hate it series: For some unknown reason ATG has replaced the standard Repository based search used for looking up profiles and orders with ATG Search engine based indexing and lookups. First off, I’ve never had any issues with the old Repository based search.…

  • ATG CSC and why I hate it

    I recently worked on upgrading a client from ATG 2006.3 to ATG 9.1. The upgrade included upgrading Commerce Assist 2006.3 to CSC 9.1. Commerce Assist 2006.3 is the ATG Customer Service application for ATG 2006.3 which allows CSRs to work with user profiles and orders. Commerce Assist 2006.3 is a relatively simple straight forward application.…

  • New review of 10MinuteMail by Altin

    Altin, who also provided an Albanian translation for 10MinuteMail (which will be launched very soon), wrote up a nice review of 10MinuteMail, which you can read here: Avoid Spam With 10MinuteMail Service.

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